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Colorado State University has licensed Qualtrics as our enterprise survey tool.  For issues with licensing or access, please contact Mark Paquette (m.paquette@colostate.edu)

Attention Qualtrics Users

Please read this notification from Qualtrics!

As of August 19, 2020, Qualtrics users seeking phone support will be required to login to their Support Portal in order to connect with Qualtrics Support. This change is a required security update that continues to ensure the utmost privacy of user accounts, including preventing anyone from posing as another user. Email and chat support have already required authentication as of May 13, 2019, and we are now bringing phone support up to parity with all support contact methods.

When accessing the Support Portal, users will need to login with their Qualtrics account credentials. Please note that the Qualtrics Support team will only be able to provide support assistance for the account that you use to authenticate. For a detailed walkthrough, please visit the Contacting Support page.

If a user is unable to login or does not have a Qualtrics account, they will be directed to a Limited Support Portal by clicking “Can’t login or don’t have an account?” on the Support Portal login screen, through which they will be able to request support. Due to the lack of security protocol involved with this method, the Limited Support Portal may only be used for login issues and account creation issues. Authenticated Phone Support is compatible with SSO - users need only use the login process described here