Dr. Laura Jensen, Associate Provost, has over twenty years of professional research experience and worked at the University of Colorado and Front Range Community College before coming to Colorado State University. She is committed to helping the institution better understand issues surrounding student success, program evaluation, assessment, enrollment, faculty/staff, research, and operations. She serves on a variety of internal and external committees related to educational research, reporting, and data management.

Contact Laura directly at (970) 491-7009.

Dr. Heather Novak, Assistant Director, has 12 years of professional research experience at CSU. She is passionate about understanding the institutional factors influencing undergraduate student success, especially for low-income and first-generation students. Her academic training focused on both quantitative and qualitative research methods and her expertise is in multivariate analyses and quasi-experimental research design. She enjoys working on ad hoc research projects to inform policy and curriculum. Heather is also responsible for duties related to CSU’s administration of the National Survey of Student Engagement and has a background in student financial aid.

Contact Heather directly at (970) 491-2163.

Ana Silva, Assistant Director, came to CSU from Brazil in 1990, earning her Bachelor’s degree and then working in Information Systems as she completed her graduate degree. After exploring opportunities in the private sector, she returned to campus. Ana helps to lead the office through oversight of all IT functions including the Oracle database, Business Intelligence, and all standard reporting. She believes a strong business sense is invaluable for the office to be effective and is committed to making data easy to access and use.

Contact Ana directly at (970) 491-6064.

IT Staff


Reena Khosla, IT Professional, began her IT career in 1996 in Panama as a Java Programmer. She joined Colorado State University (Information Systems) in 2000, soon after completing her graduate studies at Virginia Tech. She has been with the Office of Institutional Research since 2003 and specializes in working with the Oracle Databases, Business Intelligence, and Reporting. Some of her responsibilities include publishing IR Interactive Reports, the Degree Book, tracking student majors and other ad-hoc analysis. She is committed to deliver excellence for CSU.

Contact Reena directly at (970) 491-0693.

Mark Paquette, DBA, came to Colorado State University after working for a small private college in Northern Minnesota where he provided technical support to many areas of campus including Institutional Research. His main responsibilities are database administration and technical support of the BI Publisher reporting application.

Contact Mark directly at (970) 491-3121.

Research Analysts and Data Specialists


Alden Gardiner, External Survey Specialist, came to Colorado State University in the summer of 2017. She graduated with her BA in Sociology in 2016 from The Ohio State University. She is currently completing a Master’s in Higher Education Administration. By working in IRPE she enjoys gaining insight in to a facet of higher education she had not yet explored. In addition to assisting in the completion of External Surveys, Alden serves as the main, front-desk contact for the IRPE office.

Contact Alden directly at (970) 491-5939.

Tyson Koss, Data Analyst, graduated from CSU and returned ten years later to work for the Vice President of Administrative Services. He has worked in this office since 2006 and is responsible for all of the annual reports related to faculty (salary, hires, attrition, promotion/tenure etc.) and institutional facts (Fact Book, InFact, and Institutional Profile). He also serves as the main contact for the institutional system used to schedule courses and assign faculty teaching workload (SCAIT).

Contact Tyson directly at (970) 491-6487.

Dr. Jennifer Schneider, Research Analyst & Survey Methodologist, has extensive research experience related to higher education with specializations in quantitative research, survey design, and scale construction. Prior to CSU, she worked as a statistical consultant, gender and diversity researcher, and bias educator. Jennifer’s primary responsibilities include providing institutional leaders and educators research analytics to support and inform student success on campus. This includes research and survey design, evaluating student success outcomes, and learning analytics. She maintains research interests in learning theories, diversity, campus climate assessment, women in STEM, scale construction, and faculty development.

Contact Jennifer directly at (970) 491-1419.